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support@prosoft.geQuick answers to the things people ask us most.
Make sure the camera's wireless connections are on and it isn't already paired to the GoPro Quik app or another phone. Toggle Bluetooth on your iPhone, then use “Connect all” to re-scan. Multi-camera control requires a real device — it doesn't run in the Simulator.
Clip download happens over each camera's Wi-Fi. Keep the iPhone close to the camera, allow the Local Network / Wi-Fi prompt, and stay on the transfer screen while it runs. If a transfer fails, retry — the app reconnects and clears the error on success.
Sign in with Apple in Settings. Your session info, audio and presets back up automatically and restore on a new device. Video files aren't uploaded — GoPro clips re-download from the cameras and iPhone media re-links from your Photos library.
The built-in iPhone mic, a wired lavalier, and USB/Rode microphones at full quality. Bluetooth mics and AirPods also work. iOS picks the input automatically when a device is connected.
Subscriptions are billed through Apple. Open the App Store app → your account → Subscriptions to view, change or cancel. Refunds are handled by Apple.
We'd love to hear it. Email support@prosoft.ge with what you'd like to see — real feedback shapes what we build next.